Contact
Corrections are the most useful thing you can send us. Someone else is reading the same page in a hospital lobby.
Report a correction
If a hospital, insurer or cashless status is wrong, tell us. The most useful reports say which hospital, which insurer, what we show, and what you were actually told, and by whom, if you know. A note that says “the desk said Star Health is not accepted as of Tuesday” is worth more than a long explanation. Reports are read by a person before anything changes, and we never publish who reported what.
A hospital is missing
If you searched for a hospital and did not find it, send us the name and city and we will check it and add it.
Everything else
Questions, press, partnerships, or anything the forms above do not cover: support@cashlessundo.com. Please do not send policy numbers, medical history or claim documents; we have no use for them and no way to act on them.
What we cannot help with
We are not an insurer, a hospital, a TPA or a broker, and we have no access to your policy or your claim. We cannot approve a cashless request, escalate a denial, or tell you whether your specific policy covers a procedure. For any of those, contact your insurer's toll-free number or the hospital insurance desk directly; both are listed on the relevant pages here.
If you are dealing with a medical emergency right now, call 112 (national emergency) or 108 (ambulance) rather than emailing us. See our medical disclaimer.