Privacy policy

What we do not collect

There are no user accounts on this site, so we hold no names, email addresses, phone numbers or passwords from visitors. We do not run third-party analytics, advertising, or social media trackers. We do not build profiles of visitors, and we do not sell or share data with advertisers or data brokers — there is no data of that kind to sell.

We never ask for and never want your policy number, medical history, or details of a specific claim. Please do not send them to us.

Cookies

We set no advertising or analytics cookies. Your light or dark theme preference is stored locally in your own browser so the site does not flash the wrong theme on the next visit. It never leaves your device and is not readable by us.

What is collected automatically

Like any website, our hosting and security providers process technical request data — IP address, user agent, requested URL, timestamp — to serve pages, block abuse and protect against denial-of-service attacks. This is standard infrastructure logging, retained for a limited period, and we do not use it to identify individuals. Write to us if you need details of the providers we use.

We record aggregate counts of search terms so we can see which hospitals people look for and do not find. These are counts of terms, not of people, and are not linked to an IP address or any identifier.

If you email us

When you send a correction or question to support@cashlessundo.com, we hold that message and your address for as long as needed to respond and to act on the correction. If your report leads to a change in the directory, the change is public but you are not identified as its source.

Where data is stored

Directory content is served from a global content network, which means copies of public pages are cached in data centres outside India. Directory content is public information about hospitals and insurers — it contains no personal data about visitors.

Your rights

Because we hold almost nothing about visitors, there is usually nothing to access, correct or delete. If you have emailed us and want that correspondence deleted, write to support@cashlessundo.com and we will remove it.

If you are a hospital or insurer and believe information published about you is inaccurate, contact us — we correct records on evidence, and corrections are the point of the site.

Children

This site is intended for adults arranging treatment. It is not directed at children and we do not knowingly collect information from them.

Changes

If this policy changes materially, the updated date above changes with it. Since we have no accounts, we cannot notify you individually.